What Information We Hold and Why
When you open an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or request a withdrawal, a transaction record is created and linked to
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your account wallet. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual activity. If you contact our support team, that conversation is stored so we can follow up accurately. We
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do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those processors need to complete your transaction. Where local law in Bangladesh requires us to retain records for a defined period, we
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comply with that requirement. You may request a copy of the data we hold on you, ask us to correct inaccurate records, or ask us to delete your account data where no legal retention obligation applies. Eligibility to use our platform and the scope of applicable
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data rights depend on your local law and the regions we currently serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.